Privacy Policy

Roxstar Bikes Privacy Policy

Your privacy matters to us. This policy explains what information we collect, how we use it, and your rights under applicable laws.

Information We Collect

We collect:

• Personal Data: Name, email, address, phone number, payment details, and account credentials when you: 
  • Create an account
  • Make a purchase
  • Subscribe to newsletters
  • Contact customer service
• Usage Data: Pages visited, browser type, IP address, and traffic patterns to improve your experience.

How We Use Your Information

We use your information to:

• Process orders and provide services
• Respond to inquiries
• Improve our website and product offerings
• Send updates and promotions (you can opt out anytime)
• Comply with legal requirements

Cookies

We use cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings. Disabling cookies may affect site functionality.

Sharing Your Information

We do not sell or rent your personal data. We may share it with:

• Service providers who help operate our site
• Law enforcement when required by law
• Partners for analytics in aggregated, non-identifiable form

Security

We use SSL encryption and other measures to protect your data. However, no online transmission is 100% secure. You share information at your own risk.

Your Rights

Under GDPR and CCPA, you have the right to:

• Access, update, or delete your personal data
• Opt out of marketing communications
• Request data portability
• Limit or object to processing

To exercise these rights, email privacy@roxstarbikes.com or use our Data Request Form.

Live Chat & AI Bot Disclaimer

Our live chat and AI bot are designed to assist with product and service questions. They may record information you provide for continuity and improvement.
Important: The AI bot cannot:

• Offer discounts
• Negotiate prices
• Provide refunds or resolve disputes
  Always confirm important details with official product pages or customer service.

Third-Party Links

Our site may link to other websites. We are not responsible for their privacy practices.

Updates

We may update this policy from time to time. Changes will be posted here with the updated date.